Parent Pay – Info for Parents

Activities and Purchases

• Your child will not have to carry cash
• You can easily track your payments for activities/purchases on-line
• No paperwork for your child to lose – letters are sent out via ParentPay and parental consent is now given through ParentPay whether that is for a chargeable trip or free trip
• You can budget by paying money onto your account and spend it when required
• You can top-up your account by debit/credit card or bank transfer
• Register your child’s interest in an overseas trip
• ParentPay has been designed to work on tablets, phones and desktop computers / laptops.
• The vast majority of Android, iOS and Window devices will be able to run ParentPay.
• Using ParentPay on your smartphone – just bookmark the login page to your home screen for easy access.

Access ParentPay here: ParentPay.com

If you haven’t received an activation code or need a reminder, please email finance@alsagerschool.org with your child(ren)’s name and form(s).

To learn how to set up an alert so your child always has a lunch balance please see the bottom of the School Meals page.

Security & GDPR

• ParentPay is a certified Level 1 merchant, the highest level of compliance enforced by the PCI standard (Payment Card Industry Data Security Standard)
• Cutting edge secure banking delivers end-to-end encryption from the client browser, right through to the bank.
• ParentPay security

Frequently Asked Questions

Already have an existing ParentPay login for any child at any school?

If you already have a ParentPay account, simply login to that account using your existing username and password. Via the Add a child tab on your home page, insert the activation username and password shown on your activation letter to link this child’s account with Alsager School.

Forgotten your username and/or password.

If you know your username and have a registered email address with ParentPay reset your password by clicking here Password Reset

Can’t remember your username or haven’t registered an email address with ParentPay?

If you cannot remember your username (usually your email address), please contact finance@alsagerschool.org who will be able to verify the username/email address linked to your account. You can then use the forgotten password feature on the login page to reset your password or click here Password Reset.

How to update your email address.

If you know your username and password, you should log in to your ParentPay account and select Profile Settings then Email Addresses.

Select to Change username and follow the on-screen guidance.

When you have saved your details, you will be emailed a link to verify your email address.

If you don’t know your username and password, please contact finance@alsagerschool.org and advise them of your new email address. They will then verify your identity and send a request to the ParentPay support team to change the details for you.

Would you like to request an additional user account for another parent, carer or grandparent? email finance@alsagerschool.org with the person’s full name, title and email address, their relationship to the child along with name(s) and form group of each child you would like to link the new payer to.

For further help and advice please use the below link.

https://www.parentpay.com/parent-account-faqs/

Cashless System for School Meals

School meals are also paid for via the cashless system: ParentPay